Our Claims Philosophy     At Southern Mutual Church Insurance we appreciate the trust you place in us to protect your property and your staff. We understand we have the opportunity to prove ourselves when a claim occurs. Our highly trained friendly claims staff knows church business thoroughly. We are dedicated to prompt, fair settlement of your claim. That is something you can depend upon. Click on What Our Customers Say to read testimonials from some of our customers.   What are your duties when a claim occurs?     Report the claim immediately. See How to File a Claim below.   Protect the property from any further damage. Make reasonable temporary repairs required to protect property.   Protect others from any further injury.   Retain all damaged property.   Notify the proper authorities if the loss involves a crime or suspected crime.   Cooperate with the insurance company and its representatives/investigators.   How to File a Claim   Please choose one of the following methods to report a claim to Southern Mutual Church Insurance: In South Carolina   By Phone: Call us at 1-800-922-5332, then ask to speak with a claims representative.   By Fax: Fax us at 803-776-4260   By Mail: Please mail the date of loss, loss description, church name, city, state, contact name and phone number to:   Southern Mutual Church Insurance PO Box 9346 Columbia, SC 29290-0346   By E-mail: claim@smcins.com Outside of South Carolina   By contacting your agent.